Profile Goes Back To Pending
I'm having an issue with manual approving accounts. Once I manually set account as "active" and the profile is email verified; once the user makes any change to their profile, the account goes back to "pending".
Any ideas why this is happening?
-
Hello Devin Young !
Please specify what values do you have in the:
Studio->Settings->Account->Automatic account activation after creation
and
Studio->Persons->Activate all persons automatically
fields?
-
"Automatic account activation after creation" is unchecked.
"Activate all persons automatically" is set to "manual activation"
-
Change the value for "Activate all persons automatically" to the "After editing only". It should help to avoid the drop to the pending status after the changes in the profile.
-
That did it. Thank You for your continual assistance. Much appreciated.