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Profile Pages not loading or taking too long to load

Hello UNA Team,

I am having a very weird issue with Person and Organization profiles.

After updating from UNA 12 to UNA 13-B3, I started having a Database query error when trying to visit a profile as I reported here (Issue #1):

https://una.io/d/issue-after-upgrading-to-una-13-0-0-b3

Then @Anton L created a ticket and fixed this bug here:

https://github.com/unaio/una/issues/3844

Since then, Person and Organization profiles never worked the same again.

On the following pages:

/persons-home

and

/organizations-home

when I click on a profile, nothing happens. It doesn't load the profile page. I have to click multiple times on a profile before it loads and when it loads, it takes too long to open.

I have the same problem even when accessing the profile through the 'Account Notification' menu (popup at the top right hand corner of the site) > Profile.

It's a clean UNA installation, no members and I didn't make any change on the profile page. I have started having this issue since I updated to UNA 13 and after applying the fix to the bug explained above. Also I am have this problem on profile pages only.

Edit:

In the bx_profiler.log file I got the following error:

Nov 26 09:20:49 [5] /view-persons-profile/yyyy-yyyyyy XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
2022-11-26 09:20:49 LONG PAGE OPEN: 127.8368 sec
User ID: 3
User role: admin
Request method: GET
Query string: _q=view-persons-profile/yyyy-yyyyyy
Request URI: /view-persons-profile/yyyy-yyyyyy
Script name: /r.php
PHP self: /r.php

Please help!

Thanks.



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    OneEagle
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