SmokeyMcduff

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I run two sites using UNA and pay for 2 messenger services. On one site I de-installed Messenger Service 12.0.5 to fix a bug I was seeing. When I try to re-install the module the screen gets stuck on installing. If I hit refresh it shows installed but, not active. I click on the toggle button to turn on the module and make it active. It shows as active but, once I leave the app it goes back to not-started. Then I get the following email saying Database error in SmokeyMcDuffs. I'm attaching the database error log file. @LeonidS @Alex T⚜️

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    Messenger service notifications flag won't reset to "0" it's stuck at 1 even though there are no new messages. I've tested multiple browsers, cleared my cache/cookies/data to no avail. I'm running UNA 12.1.0, Messenger Service 12.0.5. I've cleared all UNA cache and rebooted the server as well. This problem is happening to me and one other person only. I've activated and de-activated Messenger Service. Can anyone help me come up with solution, this is annoying seeing the message glag showing there. mjtmmpk2v2dmakrzbic3nkx99gzek4ni.jpg


    @LeonidS @Alex T⚜️



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      When a Timeline Post comment is made on a post, that post goes to the top of the feed, just like Facebook. You guys rock, thanks for all you do.

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      I haven't seen 13 A2 in action yet and I'm definitely not putting it on my production server. Does anyone have 13 A2 running on their server that I can check out? If so, please post the URL to me. Thank you in advance.

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        I turned my site notifications module off and on trying to fix a problem but, now my site Notifications module won't show any settings and throws a database error each time I try to turn the module on inside of Studio. The Notifications module is stuck in the off position and my notifications aren't working yet, the email system part of the notifications is sending emails out on the back end; over 5,000 today.

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          • Please help me, I'm begging. The site is sending out over 5,000 emails a day and my hosting company is getting pissed at me. They said I better get it fixed soon or they'll shut me down. I have over 2,400 users.

            • If you haven't the possibility to reinstall the Albums app then with this error you need to perform the following actions:


              1) backup the UNA database completely and bx_timeline_handlers and sys_alerts tables also separately.


              2) run the following query:


              delete FROM `bx_timeline_handlers` WHERE `group` like 'bx_albums%';


              3) try to install the Notifications app again


              4) if you still have the DB errors then run this set of queries:


              delete FROM `bx_timeline_handlers` WHERE `group` like 'bx_albums%';


              delete FROM `sys_alerts` WHERE `unit` like 'bx_albums%';


              delete FROM `bx_notifications_handlers` WHERE `alert_unit` like 'bx_albums%';


              5) go the Studio Dashboard, clear all caches and then install the Notifications again

              • I de-installed Notifications and then re-installed it and all is well now.

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