-
Hello!
1) Please be sure that you have set correct link with right port in UNA -> Studio -> Jot Messenger settings for Server URL for messenger option. Usually it is your domain with port (Example: https://yourdomain.com:5443).
2) Check please if the hosting really opened the port for external connection, using telnet command, example
telnet yourdomain 5443
If it doesn't help send me please your access info via PM I will check.
-
This helped allow the messenger to show up. Thank you! Now its just saying "send message is not allowed for your account." I have the privilege enabled however.
-
Hello!
Do you have this problem in Messenger block on groups/spaces page or in main Messenger window?
-
Hello!
This error may occur when you try to send a message to the private block and in the same time your a not a participant of this block.
-