James Webb

  • 422
James Webb
 added a discussion 

Hi,

We are seeing issues with pinned posts disappearing from the homepage.  I assumed a pinned post would always show on the first page.  Also, they don't stay gone, sometimes after a refresh or loading a new page, they show again.  Does anyone else experience this?   Thanks!

James


  • 38
James Webb
 added a discussion 

Hi,

Is there any way to remove the "Read More" and adjust the height limit on timeline posts?  I'm not seeing a setting for this anywhere.  Thanks!

James


  • 65
James Webb
 added a discussion 

Hi,

Has anyone else had issues with Embedly loading preview images this evening?  We've cleared the cache, I see no Javascript issues in the console or errors on the server, and I checked Embedly's network status as well as our account with them.  We've had this issue before when they were having problems, but I don't see anything like that from them today.  Do you guys have any ideas?  Thanks!

James


  • 99
James Webb
 added a discussion 

Hi,

Has there been any progress in adding a way to ban/block users on Messenger?  Once a chat is in progress, there doesn't seem to be a way to remove them.  I can block their ip and suspend the account, but as long as they still have the page/chat open, they can keep posting.  Thanks!

James


  • 208
James Webb
 added a discussion 

Hi,

I may misunderstand how these work, but we use imbedly on our site, and it usually works great.  Unfortunately, their API is down today, and there hasn't been an update for 12 hours or so.  I tried signing up for iframely, removing the imbedly code from Settings, and adding the iframely code, but shared links still aren't loading properly.  I've cleared the cache as well.  I checked the source code of our pages, and I don't see anything loading for iframely, whereas I do see js files for imbedly.  I assumed it would automatically once I switched.  Am I way off on this?  Thanks!

James


  • 172
James Webb
 added a discussion 

I'm testing the MailChimp module, and it seems to work great. BUT we are set up to confirm emails, and the module adds the subscriber as soon as they create the account, not when they confirm.  Does anyone know if it's possible just to add the confirms?  Thanks!

James


  • 198
James Webb
 added a discussion 

Hi,

Is there any way to block a user from using the Jot Messenger once they've joined a chat?  I can suspend the user, but as long as they have the page with the chat box on it or the Messenger page open, they can still post.  Thanks!

James


  • 222
James Webb
 added a discussion 

Hi,

Sometimes when we open our timeline-based homepage, the image area in the create post block is populated with images from other users.  They look like images that have been uploaded to add to a new post but they belong to others.  A user who gets this bug can actually choose to delete other users' images when this happens.  Unfortunately, I have not been able to recreate this reliably, although it happens open enough to be a problem.  Has anyone else experienced this?

James


  • 312
James Webb
 added a discussion 

Hi,

I know I can limit the amount of text in a field, but is there any way to set different limits for different membership levels?  Thanks!

James


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