Paypal payout issue

Yesterday I received my first payment for an account level. According to the member, the operation was unrolled and he was redirected to the site after. But his account level has not been updated and I do not see any trace of this transaction in /page/payment-orders. Is there a known problem for this method of payment?

Replies (8)

· UNA Themes

· 2019-04-03T08:25:53+0000
Hello!
Check if all PayPal settings are correct.
I had a similar situation.
· Baloo

· In reply to

UNA Themes

· 2019-04-03T21:37:24+0000
Do you remember what was wrong?
What did you put as a type of treatment?
· UNA Themes

· 2019-04-04T04:21:58+0000
Hello!
I made two changes:
1. I didn't have the Credit Card details updated (PayPal).
2. I changed the Process type from "Direct" to "PDT" (UNA.IO). I had entered "Identity token" ... but forgot to change "Process type".
I think the second point is decisive.
· Baloo

· In reply to

UNA Themes

· 2019-04-04T19:11:36+0000
ok thank you, I changed "direct" to "PDT", I will wait for the next payment and see if it works.
· UNA Themes

· 2019-04-04T19:21:42+0000
Welcome...
· UNA Themes

· 2019-04-04T19:25:59+0000
The Sandbox is for test mode.
· unknown

· 2019-08-04T01:38:27+0000
Did this work?
· Baloo

· In reply to

unknown

· 2019-08-04T12:39:10+0000
For me yes, the trimming recommended above worked.