Video not encoding
.mp4 video file uploads fine but does not encode. Any possible reason why?
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- · Devin Young
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UPDATE - Actually, the video did process but 24-hours later. So there's a setting that I'm missing. How can I make this faster?
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Alex T⚜️
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It looks like you have cron setup to run once a day, please make sure that cron job is running every minute, it should look like this:
* * * * * php -q /replace_with_full_path_to_una/periodic/cron.php
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Alex T⚜️
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- · Fabio
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In reply to Alex T⚜️
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Hi i have add cronjob but i have the same problem... Upload video but not encoding...
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- · Devin Young
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Fabio, did you check if the cron setup is same to what Alex shows on this post? I thought mine wasn't encoding either but it encoded 24-hours later because my cron setup was wrong.
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- · Fabio
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In reply to Devin Young
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Yes Devin i have add cron job is running every minute, it should look like this:
* * * * * php -q /replace_with_full_path_to_una/periodic/cron.php
but do not work, how resolve? thanks
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Alex T⚜️
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Make sure that path to php is correct and 'replace_with_full_path_to_una' is replaced with correct path to UNA
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Alex T⚜️
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- · Fabio
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In reply to Alex T⚜️
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Ok, how can see full path?
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- · Fabio
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I do not understand... do not work... can you help me? thanks... can you login to site www.fanzone.it and analyze? The "replace_with_full_path_to_una' is with http://? for example: php -q /http://fanzone.it/periodic/cron.php ? thanls
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Alex T⚜️
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Please ask your hosting provider to provide this path, since it maybe different for different server environments.
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Alex T⚜️
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- · Fabio
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In reply to Alex T⚜️
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i send private message, thanks