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New Registration, pending approval - not getting admin notificaitons for new signups

Hi all

For new member registrations, I turned off invite-only and ensured that admins have to manually approve new registrations. I was previously getting notification email for invites, but am not getting the admin notification for a new registration pending approval. Where can I find this setting? I have looked everywhere I can think of?

Robert

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    • Hello Robert !

      You need to check the following points:

      1) sending the email from your site (maybe it has stopped to work) via the Studio->Dasboard->Server audit->Mail sending test.

      2) Check if the "Notify about new accounts " option is enabled in the Studio->Settings->Notification area.

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      • Hi LeonidS

        Thanks!

        OK, I did get an email informing me that there was a signup for two new members. When I just clicked on the name of one of the two... I saw their profile and the line "This profile is pending approval. "

        Not sure where to approve?

        Does this make sense?

        Robert


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        • Check in¬†Accounts App.

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          • Yes, it is possible to check in the Studio->Accounts app or in the Persons->Manage area (page/persons-administration)

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            UNA - Network Infrastructure for Communities

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