Blank site after switching servers

Site has been working fine until I transferred it to another server.  What needs to be done when changing host providers?

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    • Hello, I think regarding UNA, just check if the paths in /inc/header.inc.php are correct relative to the new configuration. Also check if you have also cloned the permissions on the files ...

      • Hello Devin Young!

        Yes, Baloo right - you need to open your inc/header.inc.php file and corrected values of the following constants to the actual values from the new server:

        define('BX_DIRECTORY_PATH_ROOT', '[actual value]'); ///< site path

        define('BX_DATABASE_HOST', '[actual value]'); ///< db host
        define('BX_DATABASE_SOCK', ''); ///< db socket
        define('BX_DATABASE_PORT', ''); ///< db port
        define('BX_DATABASE_USER', '[actual value]'); ///< db user
        define('BX_DATABASE_PASS', '[actual value]'); ///< db password
        define('BX_DATABASE_NAME', '[actual value]'); ///< db name

        define('BX_SYSTEM_FFMPEG', '[actual apth to UNA folder]plugins/ffmpeg/ffmpeg.exe'); ///< path to ffmpeg binary

        Also you should resetup your Cron Jobs. Also right after admin login - clear your caches via Stuido->Dashboard.

        With the best regards, Leonid

        • This also works if you build UNA in sub directory and need to move to root. I just did that and all worked very well :)

          • I am trying to run a local copy of my site on my server here at home. I have uploaded the files and made the necessary changes to inc/header.inc.php

            The server shows html page I created as a test as well as displays the phpinfo.php page. Any suggestions as to why the page may still be blank?

            • Hello Jeremy, everything is ok in "audit server"?

              • No. I only get blank white page when visiting localhost. Cannot get to anything else yet.

                • Hi Jeremy!

                  You need to find the error log of your local server and find there the messages with an "Error" word within. See little more examples from the Dolphin's help  here .

                  • It's not processing php. I've tried with numerous scripts. Something with the LAMP stack not working correctly. It's just strange how it displays the phpjnfo.php page and will display html pages nut not run php scripts

                    • The possible reason is in not-launched Apache - the closed or blocked port, so it doesn't work. But it's only a suggestion.

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