LeonidS

UNA Team
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Added a discussion  to  , LeonidS

LeonidS, apart from making a backup, what else should be done to uipgrade from 

UNA on inSelf Yoga

Version: 11.0.4 Installed: 12 Apr 2019

UNA 12.1.0 is available!

Should I request help doing this and what would it costs.

Hate to do it and have the site disappear

Also would the site's present format change when the installation is done?



  • 29
    • Hello Michael Beloved !

      Usually, the backup will prevent from all possible issues. You may check once again the running of Cron Jobs in yoir site (Studio->Dashboard->Server audit->Last Cron Jobs execution). The upgrade in UNA doesn't touch any Studio customisations.

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      • Got it done!

        Thanks for your help.

        UNA on inSelf Yoga

        Version: 12.1.0 Installed: 12 Apr 2019

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        Added a discussion  to  , LeonidS

        Hi Leonid,

        So in order to do a better setup of our system we just moved una to it's own domain from a sub and it was done as a new installation.

        It is installed ok now but I have lost all my paid apps and I lost a bunch of my other apps because it seems you guys are charging for many that I had and since I have been here for a long time I would like to know how to get all my apps back on the new installation.

        Does this have to do with the fact that I generated new kets and secret?

        Mike Butler

        • 223
          • Hello Xpress !

            Yes, you need to apply those ways to reset keys https://una.io/page/view-discussion?id=8185 See all my answers there

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            • Thank you that was smooth

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              Added a discussion  to  , LeonidS

              error 500 when trying to view an ad. Can't create an ad either.

              • 353
                • Hello Genesis !

                  The error 500 usually leaves the traces in the error log file. Please provide us the actual info about it from there.

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                  • [26-Sep-2021 17:30:25 UTC] PHP Warning:  Memcache::connect(): php_network_getaddresses: getaddrinfo failed: Name or service not known in /public_html/site.com/inc/classes/BxDolCacheMemcache.php on line 24

                    [26-Sep-2021 17:30:25 UTC] PHP Notice:  Memcache::connect(): Server  (tcp 11211, udp 0) failed with: php_network_getaddresses: getaddrinfo failed: Name or service not known (0) in /public_html/site.com/inc/classes/BxDolCacheMemcache.php on line 24

                    [26-Sep-2021 17:30:25 UTC] PHP Warning:  Memcache::connect(): Can't connect to :11211, php_network_getaddresses: getaddrinfo failed: Name or service not known (0) in /public_html/site.com/inc/classes/BxDolCacheMemcache.php on line 24

                    [26-Sep-2021 17:30:26 UTC] PHP Fatal error:  Uncaught Error: Call to a member function getCode() on bool in /public_html/site.com/modules/base/text/classes/BxBaseModTextFormEntry.php:33

                    Stack trace:

                    #0 /public_html/site.com/modules/boonex/ads/classes/BxAdsFormEntry.php(88): BxBaseModTextFormEntry->getCode(false)

                    #1 /public_html/site.com/modules/base/general/classes/BxBaseModGeneralFormsEntryHelper.php(527): BxAdsFormEntry->getCode()

                    #2 /public_html/site.com/modules/base/general/classes/BxBaseModGeneralModule.php(2664): BxBaseModGeneralFormsEntryHelper->viewDataForm(3, 'bx_ads_entry_pr...', false, true)

                    #3 /public_html/site.com/modules/boonex/ads/classes/BxAdsModule.php(435): BxBaseModGeneralModule->_serviceEntityForm('viewDataForm', 3, 'bx_ads_entry_pr...', false, true)

                    #4 /public_html/vsite.com/modules/base/general/classes/BxBaseModGeneralModule.php(1013): BxAdsModule->_serviceEntityForm('viewDataForm', 3, 'bx_ads_entry_pr...')

                    #5 /public_html/site.com/inc/ in /public_html/site.com/modules/base/text/classes/BxBaseModTextFormEntry.php on line 33

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                    • I disabled memcache, but it still says error 500.

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                      Added a discussion  to  , LeonidS

                      Hello
                      I had copied the Proton Light Mix template
                      Manipulated and saved with different names.
                      You selected as the default template.
                      Unfortunately, the new template is not in that
                      "bx_menu_popup ('sys_switch_template', window);"
                      not selectable.

                      • 911
                        • it's been dealt with. Problem found

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                          Added a discussion  to  , LeonidS

                          My site purewhitetailstaff com is hosted on UNA cloud. I'm getting a HTTP 500 error on Studio. How do I fix this?


                          • 906
                            • We've just applied fix on your site, please try again

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