Image uploader
Anyone else having issues uploading images? The images seem to upload sometimes and the link that is provided seems to work but doesn't show preview images. So far it hasn't been working and neither is AQBSoft Pages images that are being uploaded. Seems to be the uploader with problems but yet to get a definite answer.
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- · Baloo
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Hi Jeremy, is "use GD for image processing" checked in settings => General and php module GD is it ok in studio => Audit Server?
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- · Jeremy
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In reply to Baloo
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Yes. All that is good.
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- · Baloo
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In reply to Jeremy
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Are you sure you have enough space on the server? (Beast question probably)
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- · Chris
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How are you uploading the pictures? Are these posting to a timeline? Are you posting as an attachment?Are these pictures stored on your local device or another website?
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- · Jeremy
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Plenty of storage. Uploading via uploader. Posting to photo albums as well as AQBSoft Pages app and timeline and all acts the same. All images being uploaded are files from my computer.
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- · Chris
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If you go into Studio > Dashboard, click the down arrow next to Host Tools and choose Server Audit. Scroll down through there and make sure you have OK next to everything.
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- · Jeremy
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In reply to Chris
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It is Chris. Thanks. That's not the problem though.
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Alex T⚜️
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In reply to Jeremy
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If you have CloudFlare enabled than try to add the following entry to the /etc/hosts file on your server under root:
127.0.0.1 your-domain.com
please replace your-domain.com with the exact domain in your inc/header.inc.php file in UNA
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Alex T⚜️
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- · Jeremy
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In reply to Alex T⚜️
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Can't...it's a shared hosting account. And it didn't work on my server I was setting up here at home as a test install. I had that in there. The image cut off a little...there is 127.0.0.1 there.
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Alex T⚜️
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In reply to Jeremy
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If the problem in Cloudflare then this workaround usually works, if it doesn't work then it maybe there are some specific server settings or there is some other problem.
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Alex T⚜️
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- · Jeremy
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In reply to Alex T⚜️
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Not quite sure but regardless, being it's on a shared hosting environment, there isn't much I can do about it. It's with TMD and don't have as much flexibility as I'd like. Thinking about going up to a VPS and that will give me better results and liberty to do as I need.
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I have an issue that Pictures, Videos, Files, etc that are uploaded into the Storage fail to load.
The files seem to be getting uploaded ok
But failed to load through the image_transcoder...
....com/image_transcoder.php?o=bx_persons_avatar&h=14&dpx=1&t=1615132945
I added the 127.0.0.1 into /etc/hosts. This fixed my performance problem I was having with Studio - but does not fix the issue with accessing uploaded files in Storage. Please Help...I am at a loss as to why
I have the following 3 entries in /etc/hosts
/etc/nginx/sites-available
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UnitekSystemsLtd your configuration looks good, however it maybe there is still problem with accessing your your site from your server itself, if you can provide root SSH access and some sample login/pwd to your site to check what is wrong
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I send you a message with the information
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Hi Alex T⚜️ ,
I do have the same issue :
Failed to load resource: https://www.gouvinfo.net/IAI/image_transcoder.php?o=bx_events_cover_thumb&h=55&dpx=2&t=1617868990 the server responded with a status of 404 ()
I have a dedicated server, no Cloudflare, did add 127.0.0.1 gouvinfo.net in the host. And still the same, I am stuck with no possibilityto upload pictures in UNA.
UNA is installed in a subdirectory, is this an issue ? www.gouvinfo.net/IAI
In the Studio/audit, I have a rewrite_module - FAIL - But rewrite seems to works well
Any Idea I should look at ?
Many thanks
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jean-pascal perrein I see some images are displayed on your site just fine, if some images working while others aren't working then it's most probably that the problem is in the permissions in 'storage' folder. If you have managed hosting the it's better to ask your hosting support to fix permissions there.
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jean-pascal perrein also you need to add www.gouvinfo.net domain to /etc/hosts file.
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Hi Alex T⚜️ , permissions on storage are ok
\storage => 755
\storage\* => 777Yes, I can see pictures, when I want to change a cover, the previsualisation show me the picture but when I validate, I have a broken icon showing (cf below)
Edit CoverUpload New Cover PictureUpload and CropDeleteSubmit -
Hi Alex T⚜️
I have added on the /etc/hosts:
127.0.0.1 gouvinfo.net
127.0.0.1 www.gouvinfo.net
Una is on www.gouvinfo.net/IAI - Is the /IAI an issue ?
- Do you have other ideas for me to check ?
- Any Ideas on how to see where this image_transcoder goes ? (what variable is it using that gives back a wrong path ?)
- Any way to bypass the image_transcoder ?
Many thanks for your help
PS : This 404 on image_transcoder occurs after a change of server with a new linux distribution. So I am pretty sure it is some server parameters being use by this image_transcoder
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Hi,
Resolution of this issue was to delete the domain, recreate DNS, check if domain on host associate to localhost is the same than the one used (https:// www.acme.com if www.acme.com or acme.com if https://acme.com) check A and CNAME ... - Check the ssl certificate with right domain name tooAnd I made it work !
This image_transcode seems really very linked to the DNS config. -
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LeonidS
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Yeah, jean-pascal perrein !
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LeonidS
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Hi Jean-Pascal: Did you ever get to the bottom of this? I have the same problem.