Is Zarconia Hosting Down?
G'day All
I have a mid-level hosting package with Zarconia and about 7 days ago my cPanel and emails stopped working. When I try to login to cPanel it just gives a message that the server doesn't have a valid cPanel license and my hosting provider needs to resolve. I raised a support ticket over 5 days ago and have follwed up 4 times and I have yet to get any response at all from Zarconia. Given Boonex took over Zarconia I'm hoping someone here might know WTF is going on.
This same issue happened a month ago and Zarconia support fixed it after 4-5 days. I'm at the point of frustration of moving to a different provider but I can't even get into cPanel to backup my websites.
Cheers
Chris
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I can provide a server; vps or dedi, and move your sites without access to the cPanel if you have your root shell access to the server.
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Thanks Geek Girl. I'll look into the ssh. What kind of monthly rates do you charge? I run a number of websites from the account.
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Do you have a link to your hosting service?
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chrisb the issue has been resolved, please try to login to cPanel again
sorry for the inconvenience
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Geek Girl Which is the name of your hosting company? What infrastructure do you have in place? Which data centers are your servers located in? Details are much better than a statement stating what you can do. Look forward to hearing the information.
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Thanks Alex!