Website will not load
I updated all modules tonight after the latest upgrade then cleared cache in the dashboard. Now my site will not load. I just get a blank page. Any ideas anyone? LeonidS
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- · Hodor Hodor
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😱 😱 😱 😱 😱 😱 😱 😱
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- · Cem
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apache/nginx error reports?
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Alex T⚜️
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Could you please check error logs ?
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Alex T⚜️
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- · John Curtis
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I am also having problems but on the back end. Most pages in studio just sit there and will not load.
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- · Tim
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I submitted a ticket with TMD Hosting. Below is their response Alex T⚜️
We have reviewed your latest reply but unfortunately, we were unable to resolve your issue. We have found the following error that indicates that the issue is caused by the "lessphp" plugin. You can confirm this by the following error log:
PHP Fatal error: Uncaught Less_Exception_Compiler: error evaluating function `rgba` color functions take numbers as parameters index: 4951 in /home/upbeatm1/public_html/plugins/lessphp/Less.php:4797
Stack trace:
#0 /home/upbeatm1/public_html/plugins/lessphp/Less.php(5692): Less_Tree_Call->compile(Object(Less_Environment))
#1 /home/upbeatm1/public_html/plugins/lessphp/Less.php(7915): Less_Tree_Expression->compile(Object(Less_Environment))
#2 /home/upbeatm1/public_html/plugins/lessphp/Less.php(6725): Less_Tree_Value->compile(Object(Less_Environment))
#3 /home/upbeatm1/public_html/plugins/lessphp/Less.php(6859): Less_Tree_Rule->compile(Object(Less_Environment))
#4 /home/upbeatm1/public_html/plugins/lessphp/Less.php(198): Less_Tree_Ruleset->compile(Object(Less_Environment))
#5 /home/upbeatm1/public_html/plugins/lessphp/Cache.php(170): Less_Parser->getCss()
#6 /home/upbeatm1/public_html/plugins/lessphp/Cache.php(106): Less_Cache::Cache(Array, Array)
#7 /home/upbeatm1/public_html/inc/classes/BxDolTemplate.php(2022): Less_Cache::Get in /home/upbeatm1/public_html/plugins/lessphp/Less.php on line 4797We have tried to disable the plugin, increase your PHP limits and testing with different PHP versions but the issue still presits. At this point we can offer you to restore your website from its working sate or you can contact the vendor of the plugin or an experienced developer for further assintace.
If after the contact with the vendor or developer, the issue can be resolved by adjusting settings on your hosting account with us please update us so we can review your case further.
Please, do not hesitate to update us if we can be of any further assistance.
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Update.., After reloading a couple times I can get apps in studio to load. But in the front end I have to reload all pages twice to finish loading pages.
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- · Molosser Dogs
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Tim if you have ftp access try renaming non boonex modules folders that may be causing conflicts. I had to remove two modules from my site to fix a similar issue
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- · Tim
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In reply to Molosser Dogs
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How would I know what to rename them as?
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- · Tim
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In reply to Tim
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Can you help Alex T⚜️ ?
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Alex T⚜️
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In reply to Tim
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Can you help Alex T⚜️ ?
Could you please provide access to your site to check the problem ?
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Alex T⚜️
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Tim if you have ftp access try renaming non boonex modules folders that may be causing conflicts. I had to remove two modules from my site to fix a similar issue
It's not recommended, most probably such actions will put the site to non-functional state.
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- · Tim
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In reply to Alex T⚜️
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I will message you.
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Anton L
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In reply to Tim
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Hello.
The problem appeared because of your 'Upbeat Light' custom mix in Lucid template. While the other 'Upbeat' custom mix is working fine. As I found out Upbeat Light had empty values for 'Background color' setting in Blocks and Cards: https://github.com/unaio/una/issues/2797
I think it cannot be connected with update to UNA 11.0.2 because this update didn't change mentioned settings in Lucid template.---
Best Regards
Anton -
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Anton L
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Alex T⚜️ I understand you point but when a few modules cause my site to not load. That was what I did to be able to get back to studio.
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- · Molosser Dogs
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@tim
I am happy to see your sit is back online.
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- · Tim
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In reply to Anton L
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thank you sir
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- · Tim
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In reply to Molosser Dogs
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Thank you sir! Me too! 😊
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Alex T⚜️ I understand you point but when a few modules cause my site to not load. That was what I did to be able to get back to studio.
it's good that it helped you, but I think in most of other situations it will not help, but make it worse.
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- · Molosser Dogs
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Thank you