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Instagram link in Update

To the UNA team.

The update does not work correctly when sharing an Instagram link.

I share video.

It also does not work on the 2 web pages I have with UNA 11.0.4

Thanks



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  • Try to change the following setting:
    Studio > Settings > General > Embeds provider
    Also check if you have Embed.ly API key and/or Iframely API key

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    • Hi Alex T⚜️ 

      Attached screenshot of my configuration. I don't have Embed.ly API key, how do I get it?

      Anyway, notice that in the example video that I attached before this does not work on your page una.io

      Thank you.

      image_transcoder.php?o=bx_froala_image&h=4562&dpx=1&t=1611586278

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      • It maybe you exceeded some free threshold provided by Embedly, try to use paid version of Embedly integration or switch to None to not use any external provider, however functionality will be limited.

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        • Hi Alex T⚜️

          I don't think that's it, since Embedly works correctly when I enter any other link that is not from an Instagram post.

          I reiterate that the same thing happens to me on your page, https://una.io/

          Regards.

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          • Hi Alex T⚜️

            I don't think that's it, since Embedly works correctly when I enter any other link that is not from an Instagram post.

            I reiterate that the same thing happens to me on your page, https://una.io/

            Regards.

            Could you please describe how to reproduce this problem on una.io website ?

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            • Hi Alex T⚜️
              In the original post I shared the video of what happens on the page https://una.io
              Regards

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              • Hi Alex T⚜️
                In the original post I shared the video of what happens on the page https://una.io
                Regards

                Sorry, I didn't quite understand how to reproduce it on una.io

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                • Hi Alex T⚜️

                  I have any link to a publication on Instagram, this for example: https://www.instagram.com/p/CKpQAMCph6T/?utm_source=ig_web_copy_link

                  In una.io I go to "update", I click the link icon and paste the above link.

                  Doing so does not display a preview of the publication. Also not after clicking "POST".

                  I attach another video.

                  Regards.

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                  • Thank you for the detailed explanation, after some checking it looks like embedly isn't working for instagram links, so maybe embedly is blocked by instagram, on una.io we use embedly and it cause instagram links aren't converting to embeds.

                    Also I've checked - iframely is working fine for instagram links, so you can try to switch to iframely instead.

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                    • Thanks Alex T⚜️
                      I switched to Iframely but nothing was working so I reconfigured Embedly.
                      I found this on Embedly, from last November: http://status.embed.ly/
                      Regards.

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