John Curtis

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Alex T⚜️ When I delete a past event from the events page I'm seeing an error.


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    • Hello John Curtis !

      The mz_games thing doesn't relate to our apps. It looks like the vendor of this module should upgrade his product for the proper version of your UNA.

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      • OK, thank you. I'll let him know.

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        Alex T⚜️ When I bring up events > guests on an events page I see the following. 


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          • Hello John Curtis !

            From my side it looks fine, it seems smth wasn't upgraded fully (Events and / English apps).

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            • Yes. It looks fine now. Thanks for checking.

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              LeonidS  Alex T⚜️ . I deleted a spammer using "Delete with Content" in studio > accounts > manage but it did not delete messages sent by the spammer.  can this be addressed in the next update? 

              Also how can I block an IP address? I don't see that option on the accounts page.


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                • Hello John Curtis !

                  You'd better delete the spam accounts with the "Delete with content" button in the Studio->Accounts->Manage area. The work with IP and bans can be regulated in the Studio->Antispam app.

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                  • Thanks LeonidS . I would do that but "Delete with Content" doesn't work. It just hangs.  All I can do is "Delete". Seems like there should be option on the accounts page to "Ban users IP".

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                    Alex T⚜️  I have the Android app updated to the latest ver 1.5. Can anyone tell me if their Android users get an alert that there is an update avaliable? In my case this is the second update and that hasn't happened, ever and we don't know why not. From what I understand mobile app updates are handled by your mobile OS, There is not any setting in UNA for this. If the Android app was installed form the play store then it should definitely be updated over time. But that doesn't work as it should.  Is there any code that can be added to the app so to have the app check for updates? Any help would be appreciated.

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                      • Thank you Alex T⚜️ . i have my Android set to auto update "over Wi-Fi only" by default and it did not update. My wife's Android I changed to "Over any network" Also does not update. The Android app went from ver 1.7.0 to 1.7.1. Seems like that should have worked. Expertzkris did the updates. Are we missing something?

                        Was build number incremented too ?

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                        • Thanks for the reply Alex T⚜️ 

                          Yes,  build number incremented too

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                          • Update should appear, I think it's more to the developer who published the update, maybe there is something in your Google Play Store

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                            LeonidS  Alex T⚜️ 

                            I have two Galaxy's, one A11 with mobile app (updated to 1.5) and one A01 (mobile app is not updated) and I see the same on both. Both only about one week old. Lucid template, Samsung browser on both.

                            1) On my Android app... When I first open the app with timeline post to timeline block showing I see five buttons with the emoji at the right side. See snippet "Emoji button".

                            After fully loaded the emoji button disappears.  See snippet "Emoji button missing".

                            2) After installing the mobile app I click on the "Record Video" button in the post to timeline block but to some members it looks like it's not working properly.  .Instead of the line after opening the app that says "We are unable to initialize your camera". So people know what they need to do..., maybe also add a line right in the middle of the screen... "Please enable camera in your app permissions". See snippet "Enable Camera". Members think the record video doesn't work.

                            3) The red numbered notifications are showing over the member menu icon instead of over the bell icon.  See snippet "Notifications".  This is happening on both Android and Apple.

                            4) Location not working on either of my Android mobiles but works fine on laptop and on a members Apple.

                            5) Mobile apps do not notify users of any updates available. I understand that the play store is supposed to be checking for new versions but it does not.  Can't something be added to the apps to check for new versions?.I see that l have members still using the original ver of my apps and I have had two update since then.

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                              • LeonidS  I have two Androids, Galaxy A11,and a Galaxy A01 - Using Lucid template. Browsers Samsung Internet. Mobile app link is https://play.google.com/store/apps/details?id=net.cyclemadness.android. A11 mobile app has been updated to 1.5..The A01 has not been updated yet.  Mentions are working fine now with the 1.5 update but still having the other issues as seen above. I sent you a PM with login details. The site is https://www.cyclemadness.net/.

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                                • Also this is the third install for the Android app and it has never informed users that an update is available..

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                                  • LeonidS   just talked with a member that is using iOS app. He says that he is seeing the same on the Red numbered notifications showing in the wrong place. The Apple app on my site has not been updated yet. I'll add the screen shot from iOS app.


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                                    John Curtis Discussions
                                    •  ·  48
                                    •  · 
                                    Alex T⚜️ When I delete a past event from the events page I'm seeing an error.
                                    •  · 
                                    •  · 
                                    •  · OK, thank you. I'll let him know.
                                    •  ·  41
                                    •  · 
                                    Alex T⚜️ When I bring up events > guests on an events page I see the following. 
                                    •  · 
                                    •  · 
                                    •  · Yes. It looks fine now. Thanks for checking.
                                    •  ·  43
                                    •  · 
                                    LeonidS  Alex T⚜️ . I deleted a spammer using "Delete with Content" in studio > accounts > man…
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                                    •  · 
                                    •  · Thanks LeonidS . I would do that but "Delete with Content" doesn't work. It just hangs.  All I can d…
                                    •  ·  159
                                    •  · 
                                    Alex T⚜️  I have the Android app updated to the latest ver 1.5. Can anyone tell me if their Android …
                                    •  · 
                                    •  · 
                                    •  · Update should appear, I think it's more to the developer who published the update, maybe there is so…
                                    •  ·  146
                                    •  · 
                                    LeonidS  Alex T⚜️ I have two Galaxy's, one A11 with mobile app (updated to 1.5) and one A01 (mobile …
                                    •  · 
                                    •  · 
                                    •  · LeonidS   just talked with a member that is using iOS app. He says that he is seeing the same on the…
                                    •  ·  132
                                    •  · 
                                    I have a question on the notifications in...  Notifications > Email > Activity by members you …
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                                    •  · Thanks LeonidS 

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