Alex Z

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Hi Una community,

Please help. I can't manage to set up Stripe correctly. I created a product in Stripe with all the prices that correspond to the prices in Paid Levels, used the Price IDs as Names so eventually the checkout page started to work and I tried to test a subscription. I successfully added my card details and clicked on Subscribe, the Subscribe button turned green and I got redirected to https://keenston.com/m/payment/finalize_checkout/stripe_v3/2?order_id=sub_1JmlCKLDlSamRPLZ6SqhpADN&customer_id=cus_KReVfLFxOyhcov&pending_id=32&redirect= seeing the HTTP ERROR 500. However, Stripe does see my payment and has a new subscription from one of my website's users. But this user doesn't get to change his level from Standard to Premium on my website.Β 

Tried addingΒ 


SecRuleEngine Off

to studio/.htaccess file as described in https://una.io/page/view-discussion?id=7985 but it didn't work.

these are the errors from the error log:

[Wed Oct 20 22:33:03.130910 2021] [php7:notice] [pid 28412] [client 91.215.89.198:59988] Stripe Notice: Undefined property of Stripe\\Customer instance: subscriptions, referer: https://checkout.stripe.com/

[Wed Oct 20 22:33:03.131395 2021] [php7:error] [pid 28412] [client 91.215.89.198:59988] PHP Fatal error: Β Uncaught Error: Call to a member function retrieve() on null in /var/www/www-root/data/www/keenston.com/modules/boonex/payment/classes/BxPaymentProviderStripeBasic.php:394\nStack trace:\n#0 /var/www/www-root/data/www/keenston.com/modules/boonex/payment/classes/BxPaymentProviderStripeV3.php(169): BxPaymentProviderStripeBasic->_retrieveSubscription('cus_KRdo6UCqvIG...', 'sub_1JmkWxLDlSa...')\n#1 /var/www/www-root/data/www/keenston.com/modules/boonex/payment/classes/BxPaymentModule.php(857): BxPaymentProviderStripeV3->finalizeCheckout(Array)\n#2 /var/www/www-root/data/www/keenston.com/inc/classes/BxDolRequest.php(129): BxPaymentModule->actionFinalizeCheckout('stripe_v3', '2')\n#3 /var/www/www-root/data/www/keenston.com/inc/classes/BxDolRequest.php(41): BxDolRequest::_perform(Array, 'BxPaymentModule', 'actionFinalizeC...', Array)\n#4 /var/www/www-root/data/www/keenston.com/modules/boonex/payment/request.php(16): BxDolRequest::processAsAction(Array, Array)\n#5 /var/www/www-root/data/www/keenston.com/modules/index.php(24) in /var/www/www-root/data/www/keenston.com/modules/boonex/payment/classes/BxPaymentProviderStripeBasic.php on line 394, referer: https://checkout.stripe.com/


Please let me know what else I can try..


  • 140
    • Hmmm. We are using stripe subscriptions big time without any problems and have done that for years

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      • Thanks for reporting this issue Alex Z. Also thanks to the UNA Team for the solution. I am also planning to use Stripe, so I will also manually apply this fix. Thx

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        • Hello EducatedSingles !

          Well, it seems you are using the first Stripe integration. But some issues have appeared in the Stripe with 3D security tool.

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          Not logged in users can't 'Comments Post'.
          Added a discussion 

          Hi everyone,

          Do you have any recommendation as to what payment provider I could use rather than Chargebee or Stripe for subscription payments?Β 

          How could I integrate a provider that is not included in the Payments App into my Una site? Β  Β 

          The thing is I'm based in Russia and both Chargebee & Stripe are not available to me.Β 

          I could use Recurly but they have a hefty monthly fee that I'm not willing to pay.Β 

          Looking into a provider like Yookassa or similar.Β 

          Thank you.

          • 258
            • Thanks Leonid!

              I'll have a look at PayPal API

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              • Hello Leonid. How can I handle subscriptions with Stripe? Like payments, cancelations, etc.

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                • Hello caldopollo !

                  You may use the Payment manual from here and use the Anton L answers in following threads:

                  https://una.io/page/view-discussion?id=5689

                  https://una.io/page/view-discussion?id=6195

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                  Not logged in users can't 'Comments Post'.
                  Added a discussion 

                  Hi Una team!

                  I saw that you updated some files on your Github page and checked Una app, it looks much better and the notification counters are now fixed.Β 

                  I was wondering if it's worth updating my app now? Or are you planning for another release in the upcoming weeks?

                  Another question: are you planning to add the ability to update an app page by swiping (just like on most apps)? Β 

                  Thanks!Β 


                  • 267
                    • I think we must give priority to una mobile app updates...80% of users go straight to app, few on web (new users mostly) and even fewer on desktop.

                      I see some major bugs were recently resolved which is currently affecting my mobile app users, esp when app crashes on video uploads and few other issues. At least we can have recently resolved issues released as a minor update version for 1.5.

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                      • Hello OneEagle !

                        You've got the answer here https://una.io/page/cmts-view?sys=bx_timeline&id=32354&cmt_id=1408 but it would be useful for others too.

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                        • Yep. Thanks.

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                          Added a discussion 

                          Hi, Una team!

                          Can you please tell me if it's possible to somehow add Term Categories and Alphabetical terms to Glossary in Context.Β 


                          So, now , when I open glossary tab in a group I only see the Terms created in that group, but they are not categorized like public terms, which makes it rather messy once a user adds dozens of terms.

                          That is super important to me and I guess categorizing within context would also be a great feature for other modules

                          • 358
                          Added a discussion 

                          Hi, Una Team!

                          Was wondering when the issue with notification counters in the app will be fixed? They are still missing after the update...

                          Thanks

                          • 353
                            • Hello Alex Z !

                              You need to check if the Notifications point in the Studio->System->Notifications menu is enabled.

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                              • Hi Leonid, thanks!

                                The thing is I see the counters on the website, but I don't see them in my app. Neither do I see them in Una.io app. Like in the screenshots attached

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                                • Hi, Leonid! any update on this? thanks!

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                                  Alex Z Discussions
                                  •  ·  140
                                  •  · 
                                  Hi Una community,Please help. I can't manage to set up Stripe correctly. I created a product in Stri…
                                  •  · 
                                  •  · 
                                  •  · Hello EducatedSingles !Well, it seems you are using the first Stripe integration. But some issues ha…
                                  •  ·  258
                                  •  · 
                                  Hi everyone,Do you have any recommendation as to what payment provider I could use rather than Charg…
                                  •  · 
                                  •  · 
                                  •  · Hello caldopollo !You may use the Payment manual from here and use the Anton L answers in following …
                                  •  ·  267
                                  •  · 
                                  Hi Una team!I saw that you updated some files on your Github page and checked Una app, it looks much…
                                  •  · 
                                  •  · 
                                  •  · Yep. Thanks.
                                  •  ·  358
                                  Hi, Una team!Can you please tell me if it's possible to somehow add Term Categories and Alphabetical…
                                  •  ·  353
                                  •  · 
                                  Hi, Una Team!Was wondering when the issue with notification counters in the app will be fixed? They …
                                  •  · 
                                  •  · 
                                  •  · Hi, Leonid! any update on this? thanks!
                                  •  ·  464
                                  •  · 
                                  After the update to 12 Beta, users don't receive invitations to groups.Β Invitation Notifications are…
                                  •  · 
                                  •  · 
                                  •  · Hello InPage !This enabled parameter sends the invitation directly to the Notifications app. Your si…

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