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I am going to jump in as well. Currently UNA is beta software. Yes, it has reached RC stage but RC stage is still beta software. Yet, Boonex is treating UNA as if it is not beta software which can contain bugs. On top of that, Boonex is offering UNA as a production ready service with hosting etc. This is just plain crazy. The whole purpose of RC is to get people to test the software for bugs for free. So Boonex should be willing to help here with the problem that Will has presented free, not, "Well bud, if you want help pay us." Damn it Boonex, are you paying all of the people that are spending their time and server resources to test your BETA software? I think Boonex owes Will an apology.
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HI Baloo, I have not had the chance, spending time with my son. Happy Thanksgiving to u all!
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Baloo you are a gentleman and a scholar... thanks for your efforts in keeping this forum as a productive and proactive space.
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Hi Geek Girl - perhaps you overlooked the content of this thread before reacting to my response to Will? If you reflect upon what I wrote you will see that we do support any queries that are related to the core UNA platform and our modules. The Lucid template upon which we are commenting has been tested thoroughly and it works - if there are issues we are accountable and we will fix them.
But when people modify them, they essentially make them into there own product - so it goes out of our range for providing direct support. We do modify UNA for specific requirements on behalf of many clients - but as these modifications do not feed into the core product we charge fees for this work.
In spite of what you seem to think - we truly value all of our contributors and do our best to provide detailed support wherever we can.
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