email verification mail not coming from website

I also had this problem, but I contacted the technical support of my host. They resolved and told me that they have made a setting in their spam setting.

if you do not find a practical solution, try this method, if you had chosen the host, which offers support

i am using tmdhosting and they confirmed that my email is not filter by spam. and its working when we send email to that address.

 Are you using a SMTP mailler?

Are you verified also that in settings-account ? see the picture

rest is same..so i guess it should work

Cool if it works, if not ... feedback, we will try other tips

still not working..but emails are working ...can anyone check..by registering on clapback.org

just one question, i created an email support@clapback.org with password xyz

and on una script i am using this email to send and receive message ..should i use same password xyz or i can use different .

i mean , how una script which i am running will know the password of support@claback.org 

Jeremy incase you get time can you help me out ..

thanks,

travis k

Hey travis k - Not sure I am understanding what you are doing here. I am going to assume you have a dedicated or VPS server where you have direct access to the backend portion of the server to setup the email address support@claback.org
The email address/password is done via your server so, UNA "script" doesn't have to know your password for sending emails. It just needs to know "how" to send them and from what email address.Have you verified your cron jobs are setup correctly and executing as expected?

travis k You need to download and install the SMTP module from Studio --> Apps Market. That is where you will setup your email server information for sending out emails. Will need your info from tmd like c123.tmdcloud.com or mail.tmdhosting.com and your email address and password. You will see what to do once you download and install the module. The entries you made it just general settings as to where the email will appear to come from. You need the SMTP module to actually connect to your mail server and push out mail. Make sure you setup your cron job when you installed UNA also.

hi chris/jeremy, i am using normal cloud services from tmdhosting. we are able to send and receive the email from support@clapback.org..

But when new user is registering to the website. my website is not sending email verification mail to the new users.

is this related with cron job ?

this is the cron job setting i am having.

travis k Did you read the directions about installing the SMTP module? Without that, it won't work. You need both the SMTP module installed and configured as well as the cron job.

Which php version do you have installed at TMD?

Use this command for your cron: (put correct php version if you have 7.2 put like below, if 7.4 put /opt/alt/php74/usr...etc)

/opt/alt/php72/usr/bin/php -q /home/letstrip/clapback.org/periodic/cron.php

Hi Jeremy ,

My php version is 7.2.29 and SMTP mailer module is installed but it seems like not configured.

should i get the smtp configuration details from my hosting provider and configure this.

PHP:

• version = 7.2.29 - OK

i added the cronjob as you mention above. should i delete the other cron job

No, you can leave both of them for now to make sure it works first. Look in TMD for setting up mail clients and it will tell you like c10.tmdcloud.com or something similar as the mail server and then username is email address and password and what type of login security you are using, plain or ssl/tls

travis k - A couple of things.. 1 - I would change your Cron Job settings to * * * * *  instead of */5 * * * *

2. If you want to use the SMTP module, you will need to purchase a 3rd party email system such as MailJet. You can see my tutorial here: https://una.io/page/view-discussion?id=4409
Your host (TMD) already has their emailing system setup so, your SMTP module is not going to benefit you. Are you receiving any other email notifications such as likes, comment, friend requests, etc. ???

Chris travis k   You do not need any third party for the SMTP module. I have the same hosting company and am using the SMTP module for my site to send out mail via myemail@mydomain.com via my host TMD mail servers. You have email accounts for your domains and that is what you setup and use.