Messenger stuck on connecting screen
When beginning a new talk in Messenger, the plug icon with "connecting ...." seems stuck. How do I fix this issue?
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Hello @Jake Arsenault !
It seems smth is wrong with Jot server. You may check the possible reasons for example here https://una.io/page/view-discussion?id=7757 , see the answers from @Alexey
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I'm having the same issue, and the thing is that Messenger is crucial to any social network. Have you found a solution?
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it’s something to do with my Jot server. we’re checking the settings to see if anything stands out or if something isn’t right that needs to be changed
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Hey Jake, I am having the same issue but mine was working at one point, is there somewhere to check logs to see what is causing the connection to fail on the messenger module side? my jot server is listening and not spitting out any error logs.
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@LeonidS might know what to do if it's not showing error logs
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Hey Jake, the jot server is not throwing any errors but is there somewhere we could check for error logs on the messenger module side?
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Hello!
You may check console of the browser on Messenger's page, there are should be error messsages.
Also in Jot Server side you can find log.log file in Jot Server's root folder, it should contains errors if they were.
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My issue was fixed by reinstalling Jot Server. @Expertzkris did the clean install for me.
Would recommend a reinstall if you’re not finding a solution through browser console error logs or the log.log file in the root file in Jot Server.
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this link is no longer there..
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Hello @Tajrebatee !
If you mean my post here, then the link has been corrected ( , sign split with the URL).
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